Frequent Questions

I am a First Responder and have heard about intensive EMDR. Can this help?

Yes it can help. I provide 3 hour sessions 5 days a week for a total of 12 hours which eliminates or reduces disturbing PTSD symptoms

I have heard a lot about EMDR in the press these days. Is it true that some people who receive EMDR can be well as fast as a few sessions?

While EMDR is a very effective therapy, everyone is unique. Depending on the problem, and depending on whether one has tools for coping with distressing emotions, such as the ability to challenge irrational thinking, or use a grounding skill like diaphragmatic breathing, will depend on the length of time for treatment. EMDR is an eight phase treatment with phase two being primarily learning skills and tools to effectively manage distressing emotions. Some people stay in phase two for a year or longer before ever getting to the desensitization phase of a traumatic event.  Please see the information on the phases of EMDR treatment. Eight Phase Treatment

Are you a provider for Medavie blue cross and Victim  Services ?

Yes. I provide services for military and first responders.

Can you fix my kid?

Yes and No. In most cases, a teens success depends on your commitment to family sessions combined with individual sessions with your teen.  Since your teen is only a part of the family system, it is helpful when the rest of the family is also ready for change.

In some cases a teen is unmotivated  for change and the family is motivated. In this case it is still beneficial to use family support and education on how to best support your teen even when they are not motivated for change.  In most  cases when the parents change their reactions to their teen, the teen becomes ready for change.

Note: This is particularly the case if your child is an adult. The province of BC child laws state that a child over the age of 16 is considered an independent adult and can consent to their own treatment, as well as have all the rights of privacy including confidentiality. Therefore, I cannot share any information with you whether or not your adult child is living at home with you.

I have a friend that I think can benefit from your services. Can you help him?

Thanks for your concern. It shows me that you are a caring person, however,  your friend needs to call me himself. Counselling is most successful when a client is motivated to work on their own goals rather than their friends or families goals.

My partner has a substance abuse problem and I know it’s because of Trauma from his past. Can you help him/her? 

No. Your partner needs to call me because they want help not because you thought it was a good idea. Unfortunately as helpful as you think you are being, you are actually delaying your partner from getting the help that they need by enabling them rather than giving them  the autonomy to get help when they want it and on their own terms.

Can you get my 25-year-old out of the basement?

Probably not. However I can give support for you as a  parent to begin responding differently towards your adult child. The correct responses can motivate positive change.

How long will  trauma counselling take?

It depends on your specific needs. In most cases counselling sessions range from a few months to six months or longer for complex trauma. For complex trauma like attachment trauma, it is not uncommon for therapy to be anywhere from 2 to 3 years.

Can EMDR still be used if I am experiencing distressing symptoms but can’t remember some of my childhood or past? 

Yes EMDR releases disturbance that is stuck in the nervous system regardless of whether you can remember details of your past.

Is EMDR just for PTSD?

No. EMDR is showing efficacy for a range of  trauma type symptoms including complex trauma, physical pain, addictions, and other distress. Please see the link below for more info:


What if I need to cancel an appointment?

To avoid being charged the full sessions fee, please provide 24 hours notice for cancellations of appointments.This means if you are going to cancel your session, you need to provide one full business day’s notice. If your appointment is on Monday you will need to cancel on Friday morning to avoid being charged for the session.

To book an appointment please call Crystal at 604 340 4529. crystalarber@gmail.com